Our Reviews

Would recommend anyone looking to buy a car to ask for Jim

Had scheduled install of light with service manager and staff 3 days before dropping the truck off for first service. After picking up the truck and returning home I checked and found that the light had not been installed and upon calling the dealership the next day service advisor had no idea why it wasn't installed. Very poor communication from the service department.

On time and friendly'

The staff has always been really helpful and caring towards me. I was approached by a sales rep. the last time I had my oil changed and I was a little uncomfortable. I felt like he was trying to get me to trade my vehicle for a used '22 or '23 and I do not want to trade at this moment. If I was in the market, I would go to my original sales rep. for help and I would probably purchase another new vehicle and not someone else's problems in a "certified preowned".

I took my Tahoe in for 4 things to be looked at. The service safety restraint light has come on consistently since I purchased the vehicle, as of now it’s off and the part had to be ordered for one of the other issues, they reprogrammed module for the seat not going all the way back and it’s working now too!

when we purchased our vehicle, it had a bad taillight out. salesman said they would order and call when in. after three months of calling back to salesman, i talked to service, they said they had to figure out what part to order in order to get to fixed, which meant another 50 miles to drive to dealership, which we did, and the service people were very nice and are going to order the part . just seems like it is taking a long time to get a new 2025 vehicle fixed. we purchased car March 24th.

Landmark dealership took care of our problem, and we are very satisfied with the outcome.

Great service. Always takes good care of the customers.

work completed earlier than estimate.

My agent she was nice friendly and got us the truck we took and the building was clean and the other employees were helpful also

Very easy to get service appointments online

Angel Rabrideau was a wonderful salesman. She tried to find the car we were looking for and she answered all our Questions! After we bought it she took a lot of time setting everything up and explaining the new features. We were very pleased with the experience!

No problems, very friendly.

Polite and helpful service reps

Everyone was friendly and helpful and I got right in and out

Just got a oil change I was in and out keep up the great work

Quick in and out! was able to order part for my truck while there

Quick and easy nice people.

Jim Cherry was an excellent salesman and the process for completing the purchase was quick.

Salesman Jim Cherry was very helpful and answered all our questions.

Quick service

My appointment was at 4. They got me right in and they were fast and professional.

Right on time. Quick professional service.

No Problems

I brought my vehicle in with a check engine light on, vehicle was scanned and found to need a new thermostat, an $86 dollar part. I was quoted over 800 dollars to replace said part. I bought the part and replaced it myself in about one hour. I paid the $150 diagnostic fee. I guess the labor rate must be outrageous these days. After doing the job myself with ease, I was further disgusted to think about being quoted such a price for the repair, That I will probably never return for ANY service at your dealership ever again. With that said I have always had my routine maintenance done at your dealership, check the records.....

Everytime I have service performed, you guys really step it up. Wether its a loaner, or a personal drop off of myself to work; or my vehicle when the job is completed. You make it seamless! Your staff are kind, courteous, knowledgeable, and accommodating. I have never dealt with a better dealership! A big thank you to all of the staff, you guys rock! I appreciate all of the tremendous effort you guys have shown to stand out from others. Keep up the great work!

I was great. Jim Cherry was friendly and very helpful. He answered all my questions.

The service for my 2014 Buick was handled as best as they could. Parts where no longer available. They also did my oil change. That was satisfactory to.

Wonderful service as usual 👏 😀

Always ready to help my every need. Got my 2019 GMC Sierra Denali 6.2 right in. Very happy with service and parts.

Briley was so helpful. She explained everything to me and got my car all fixed up. It was going to be longer than expected so she got me all set up so I didn’t have to sit there all afternoon! Great service!

Never any feedback from the service manager

5 stars

Mechanic called me to the car and explained the situation to me.There was no problem to worrying about

I had a 9:30 am appointment. They actually started my service early and completed it very quickly.

Made appointment and my vehicle was taken in and serviced quickly. My appointment was for 8am and by 3 that afternoon I picked it up. They replaced the torque converter. I’m very happy. Truck works great now.

Fair deal and transaction went smooth Thanks

Short waiting time. & friendly employees

Everyone always seems to be able to answer your questions and is helpful

I have never had an auto deal go smoothly and I have purchased several in my lifetime!!!

Prompt service friendly associates

Got me scheduled quickly and friendly staff!

Jim Cherry is a very good salesman and his review and operational assistance of the new vehicle was greatly appreciated.

It was just an oil change

Awesome

Jackson and Bill went over things and explained features of the vehicle. Great experience as usual.

Easy, fast, and great customer service

I had to have the transmission in my 2019 Trail Boss replaced. I purchased the truck new at Landmark of Taylorville and at the time also purchased the extended warranty, fortunately. The dealership had my truck for I think 24 days, had to order a new transmission and do the replacement. I got the truck back and the transmission is good, but I am disappointed that they couldn't or wouldn't give me a loaner to drive while waiting for the repair to be completed. Seems to me that they could have had something there for me to drive while waiting for the repair to be completed, especially since I purchased the truck there and have just about all of the maintenance work done there. I don't think that is very good customer service.

Have never had any issues with them . Would recommend

Oil change and rotation went fine. Issue is that we purchased our 2022 Chevy equinox approximately 2 months ago and the car had no second key fob and a chip in the windshield. We were told and promised that a second key fob would be ordered and the chip be repaired or windshield replaced. By the time I had come in for our first oil change, neither the key fob was ordered or given to us and the chop repaired. The young lady at the service desk informed me that key fob had just been ordered and that she would work with their mobile windshield repair company to come and fix our windshield. Since Monday I have heard nothing back concerning both the key fob or windshield: I have called twice and left messages but have yet to hear back. Our family have purchased multiple vehicles from Landmark of Taylorville and we are just wanting answers and results to our two current issues. Regards, Mike Staab

Everyone involved with our purchase very knowledgeable. all questions were answered very quickly

Fast, professional and courteous service.

Non emergency request, a low tire pressure. Dealership was able to schedule appointment same day and fixed issue in 30 minutes. Larry

Everything went real well. Everything works now.

Very good

I have an appointment, but they were happy to check over my vehicle, fluids and tires. It was a pleasant experience.

You were not only knowledgeable and professional but also friendly. We feel that we received a reasonable deal. Looking forward to dealing with you in the future. ( Steve is a keeper)

everyone involved was very helpful in us getting the vehicle in the right colors etc. Making sure we were aware that the 2026 chevy equinox was wider and extra now in length than our 2020 chevy equinox that we bought and was at that time choose the Cheyenne Orange in color that we like. We really love and enjoyed and glad we were able to upgrade still getting the chevy equinox and again in the colors we were looking for. Smooth ride and very happy with our experience.

Great service in timely fashion

Everything went smoothly.

From the time you walk in the front door till the time you leave everyone is so nice

everyone was very friendly and prompt. i would recommend to everyone !

Excellent work and friendly staff.

Quick and easy

We had a problem using our points to help pay our bill. Mostly my problem but they helped us getting it squared away. Couldn't of ask for better help